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Category: Mine Dispatch

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5 Ways to Improve Communication between the Pit and your FMS Control Room
April 5, 2021 August 20, 2021 By Subhrata Sinha Fleet Management System • Mine Dispatch • Safety 0 Comments

5 Ways to Improve Communication between the Pit and your FMS Control Room

As more mining operations move towards unlocked assignments, the importance of communication is often overlooked.

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    2023 by Mine Tech Services (UK) Limited

    Change Management for Fleet Management System implementation

    Letseng Mine, Lesotho – 2018-2021

    MTS supported Letseng with embedding their use of Cat MineStar Fleet into the day to day runnings of the operation. After installing this vastly powerful solution at the mine, MTS provided change management support and delivered a series of custom reporting solutions to enable Letseng to much more quickly get up to speed with their investment.

    Fleet Management System Controller Training, Mentoring and Reporting

    Zeppelin, Sweden – 2018-2021

    Over the course of a number of years, MTS provided support to the Zeppelin team for their various mining technology installations. This included the provision of controller training, mentoring, road map development and the development of custom business intelligence solutions based on FMS data.

    Centralised Asset Health Centre

    Nevada Gold Mines, American Asset Health Centre, Nevada, USA, 2017-2023

    MTS delivered advanced productivity tools enabling a centralised group of condition intelligence analysts to make timely analysis of mobile equipment health data from sites across the region. Their objective is to prevent early equipment failures, extend component life, and improve the overall reliability of the mobile fleet.

    The project involved a substantial amount of data warehousing, BI customisation and user training.

    NAAHC, Courtesy of Nevada Gold Mines; All Rights Reserved

    Asset Health Technology and System Development

    Newmont Suriname , Merian Mine, Suriname, 2016-2023

    From Data to Information…

    Since 2016 MTS has provided advanced support to this greenfield operation to build and develop systems to support Asset Health function. This collaborative project included the creation of custom reports, dashboards, interfaces and productivity tools specific to the operation’s business needs. MTS listened to the customer’s needs to provide creative technology-based solutions which lever off multiple data streams to provide information via user-friendly platforms. This visibility gives the customer the ability to make informed and timely decisions to manage the health of their assets and optimise their processes. Additionally, MTS assisted with ERP and planning systems integration, user training and delivery of Standard Operating Procedures (SOP).

    David Hogg, Assistant Superintendent, Mine Maintenance, Merian Mine

    Fleet Management Benchmarking and KPI Reporting

    Westmoreland Coal Company, Estevan, Saskatchewan, Canada, 2016

    Fleet Assignment Optimisation​

    Project Requirements:

    1. Establish an easy way to benchmark how the mine was utilising Cat MineStar System’s Fleet Assignment functionality.
    2. Upgrade and enhance existing maintenance KPI reports.

    Read Case Study

    Estevan Mine, Courtesy of Westmoreland Coal Company; All Rights Reserved

    Multi-Language BI Reporting Capabilities

    Unatrac, UK, 2017-2019

    MTS provided Unatrac with the ability to deliver automated multi-language fleet performance content to their customers in Russia, the Middle East and Africa.

    Read Case Study

    Centralised Underground FMS Reporting

    Leading Gold Miner, 7 global underground operations, 2022-2023

    MTS were contracted to put together a centralised reporting suite for 7 operations. Combining Cat MineStar, Pitram, Optimine, LoadScan, Hard-Line and Newtrax data, MTS worked to consolidate the data into a data warehouse before building a suite of standardised Power BI dashboards for both central and site based reporting. MTS also advised on best practice and standards of these systems to aid analysis.

    SAP Business Objects Training for Mining

    Various sites in Europe and South America, 2016-2023

    We provided advanced training and mentoring to a number of sites who use this powerful BI tool for dispatch and health reporting. Examples include:

    • Advanced reporting and dashboard course for asset health analysts.
    • System administration training
    • Web-based training for ad-hoc, casual BI users.
    • On-demand remote mentoring and troubleshooting support.

    Greenfield Pre-Implementation Support for Mining Technology

    Various sites in Sweden, Armenia and the United States, 2016-2023

    Implementing a Fleet Management System, Asset Health or Ore Control system is a major investment involving substantial site resources, change management and time. Mine Tech Services provided pre-implementation support to a number of operations about to embark on complex roll-outs. This included business requirements gathering, road map production and building cost justifications.

    Advanced Asset Health Reporting

    Finning, UK, 2016-2020

    MTS provided Finning UK’s team with the tools and skills to expand the use of their asset health and BI systems. This included:

    • Integration of their BI system with new data sources, allowing the team to provide more comprehensive insights to their customers
    • Development of a universe enabling the team to deliver more automated reporting including asset health and data from their enterprise warehouse.
    • Advanced report writing and dashboard training.​​

    Fleet Management System Optimisation

    Newmont Suriname, Merian Mine, Suriname, 2016-2022

    MTS assisted in fully embedding their recently installed Fleet Management System (FMS) into the site’s business processes. This involved training for dispatchers, operators and end-users; as well as mentoring and provision of benchmarking reports. The project covered the main features of an FMS including automatic assignment, mine model maintenance, fueling and high precision GPS guidance for ore control.

    Mine Operations Short Interval Control Using Micromine Pitram Data

    Nevada Gold Mines, Carlin Underground, Nevada, USA, 2019

    NGM’s Leeville and Portals mines are at the cutting edge of technology usage in the underground environment, being one of the largest users of Caterpillar’s autonomous system, MineStar Command.

    The operations team wanted to better utilise their Micromine’s Pitram data to raise the visibility of key information and help improve business decision making processes. MTS was engaged to help define and build a set of tools to provide this.

    Priority areas included the status and location of key assets, material flow by type in each ore pass and muck bay, as well as heading development Vs plan.

    courtesy of International Mining

    Process Plant & Mobile Asset Management Visualisations

    Nevada Gold Mines Long Canyon, 2018-2019

    MTS developed a suite of customised dashboards to convert the site’s FMS and process plant data into focused and actionable information. Designed to tackle immediate business challenges, the solutions were mocked up and iterated with the Long Canyon team in a series of agile development sprints. The completed dashboards help the site to further streamline on-site decision making.

    Fleet Management System optimisation

    Khumani King and Bruce Mines, South Africa – 2019-2020

    MTS were brought in to assist the Khumani King and Bruce operations with increasing their mining productivity and efficiency. This was to be accomplished via driving an increased utilisation of their Cat MineStar Fleet and Terrain systems.

    Following a detailed site audit and the development of a mining technology road map. MTS provided classroom based controller training followed by several months of on-seat mentoring for controllers, operators and the management team. Improvements were benchmarked and maintained through effectively designed KPIs dashboards.

    Asset Management KPI Dashboards & Component Change Out Tracking Tools

    Barrick Pueblo Viejo, Dominican Republic – 2021-2022

    Barrick Pueblo Viejo engaged MTS to develop a suite of asset management KPI dashboards based on their Hexagon Jigsaw Fleet Management System data. This solution replaced their manual reporting that was previously in place.

    Not only did this result in the asset management team saving time, but also led to higher accuracy of data and more focus on decision making (versus data preparation).

    Additionally, MTS collaborated with the Barrick mobile maintenance team to develop a tool that enables tracking of a component throughout its life cycle. This yielded a reduction in component turnaround time and the associated cost.

    Fleet Management System Evaluations with SRK Consulting

    Russian Federation, 2017-2023

    Working in partnership with SRK Russia, a leading provider of independent mining consultancy, MTS executed detailed audits of Fleet Management and Business Intelligence systems at a number of mines in Russia. Each audit provided practical recommendations as to how the systems could be further used to help manage operations.

    kadmy/Bigstock.com

    Tanya has worked in a global commercial business development role for over 10 years.

    She is particularly interested in the sustainability side of the business having previously worked in the renewable energy sector, something which mines strive towards.

    ​Tanya brings these skills to MTS advising on commercial and business strategy.

    Bruce is a full stack developer with over 20 years of experience. Bruce has delivered an SQL based workflow system for the banking industry, a claims processing system for the insurance industry and a call centre dispatching system for a roadside assistance company.

    Bruce also spent 7 years as a Business Intelligence consultant for a leading BI consultancy in South Africa where he serviced numerous clients in a myriad of industries. In recent years he has specialized in creating dynamic interactive user interfaces with JavaScript, utilising libraries such as Leaflet.js and D3.

    Viacheslav has more than 7 years of experience in the analysis, design, development, and maintenance of applications using Microsoft SQL Server tools, RDBMS tools, and designing DWH, ETL.

    Viacheslav has delivered enterprise solutions in different domain areas, such as healthcare, insurance, retail, etc. He also has experience with developing solutions using PostgreSQL, Oracle, MySQL, Talend DI, Cognos and TM1.

    Agi has worked across multiple industries and is able to compare and contrast business practices relating to financial accounting and company management.

    Coupled with her background in teaching, this has allowed Agi to identify, capture and hone industry best practices, and pass that knowledge on effectively – allowing both MTS and our clients to benefit.

    Jonny is a mining engineer and Camborne School of Mines (CSM) alumni, with a background in open pit haulage optimisation at Imerys Minerals UK. His speciality lies in using fleet management system data to drive operational improvements in load and haul productivity.

    Jonny’s experience includes delivering a six-month Cat MineStar training and optimisation programme at a large iron ore mine in Southern Africa in 2019, and more recently, the migration of legacy Xcelcius mining operations dashboards to powerful, integrated Tableau interfaces.

    Emilio has over 15 years of experience providing advanced business intelligence consultation across Southern Africa for the extractive industries, with a speciality in Business Objects and Microsoft BI solutions. Emilio is a leading expert in the extraction and validation of data from Cat MineStar, Modular DISPATCH, Micromine PitRam and Jigsaw mining fleet management systems.

    Jean Marc is an experienced Senior software engineer with 10 years in developing software and providing enterprise-level solutions. He is a proven professional who specialises in C#, .Net, Java, VB.net, VB6, JavaScript, C++ and Python.

    Jean Marc previously spent 6 years developing software for the pharmaceutical industry, but more recently has delivered robust customised development projects for mining companies around the world for short term planning, short interval control and asset health data analysis.

    Kea is a highly-skilled data visualisation specialist, with a strong background in delivering Agile customised reporting solutions, ROI analysis and technical fleet management system training for mining operations across Southern Africa. Kea’s experience includes 10 years with Southern Africa’s largest Caterpillar dealership, where she led group strategy on process improvement, automation, Cat MineStar technical support and delivering in-house Business Objects training.

    Alicia has a background in engineering geology and geophysics, and previously supervised geotechnical drilling programmes for construction and infrastructure projects throughout the UK.

    Since joining MTS in 2017, Alicia has gained strong experience in asset health, mine operations optimisation, and technical MineStar training & support at mines in the Americas, Africa and Central Asia. Her speciality is project management, dispatcher training and mentoring.

    Tom is a leading specialist in the design, development and implementation of cutting-edge asset health and short interval control solutions. After 15 years in the mining industry, Tom has a deep understanding of the post-technology implementation landscape, and has a proven track record of delivering advanced asset health support.

    Tom previously worked for Unatrac, where he was responsible for developing a MineStar Health equipment solutions department serving clients in the Oil & Gas and Mining industries, and building successful relationships across Africa, the Middle East, Central Asia and the CIS region.

    Joe is an expert in mining technology optimisation, with over 15 years’ experience of unlocking Mining Fleet Management Systems to create reliable, efficient and cost-effective solutions that enable mines to interpret their asset health and mine operations data.

    Joe has a solid industry background, having previously worked for Unatrac, Caterpillar and First Quantum Minerals.

    Joe is passionate about connecting mines with their data. His speciality is integrating datasets from multiple OEM systems (Jigsaw, Modular and MineStar) into a single point of access for consumption in downstream reporting and mining short interval control.